Privacy Policy

Effective date: 21 May 2026

This Privacy Policy explains how Work Six Ltd ("Company", "we", "us", or "our"), trading as Mail Just Works, collects, uses, stores, and shares personal data when you use our website at mailjustworks.com and our email delivery service (together, the "Service"). We are the data controller for the personal data described in this policy.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

a) Account information

When you register for an account we collect your email address.

b) Payment information

We use Stripe to process payments. When you subscribe or add a payment method, Stripe collects your card or payment details on our behalf. We do not store full card numbers on our servers. We receive from Stripe a token, the last four digits of your card, its expiry date, and billing address for invoicing purposes.

c) Email content

To provide the Service, we process and temporarily store the content of email messages you send through our system, including message headers, body text, attachments, and recipient addresses. This data is retained only as long as necessary to complete delivery and provide delivery logs, after which it is deleted in accordance with our retention schedule (see Section 5).

d) Usage and analytics data

We collect data about how you use the Service, including API call volumes, delivery and bounce rates, timestamps, IP addresses, and browser or client information. This data helps us operate, monitor, and improve the Service.

e) Cookies and similar technologies

Our website uses strictly necessary cookies to manage your session and preferences. We may also use analytics cookies (with your consent where required) to understand how visitors use our site. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

PurposeLawful basis (UK GDPR)
Providing and operating the Service (including sending your emails)Performance of a contract (Art. 6(1)(b))
Processing payments and managing your subscriptionPerformance of a contract (Art. 6(1)(b))
Sending transactional communications (e.g. invoices, service alerts)Performance of a contract (Art. 6(1)(b))
Monitoring for abuse, fraud, and security incidentsLegitimate interest (Art. 6(1)(f))
Improving and developing the ServiceLegitimate interest (Art. 6(1)(f))
Complying with legal obligations (e.g. tax records, law enforcement requests)Legal obligation (Art. 6(1)(c))
Analytics and website performanceConsent (Art. 6(1)(a)) or legitimate interest

3. Who We Share Your Data With

We do not sell your personal data. We share data only with the following categories of recipients, and only to the extent necessary:

A list of our current sub-processors is available on request by emailing support@mailjustworks.com.

4. International Transfers

Some of our sub-processors operate outside the United Kingdom. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA), standard contractual clauses, or reliance on an adequacy decision, as required by the UK GDPR.

5. Data Retention

We retain your data only for as long as necessary for the purposes set out in this policy:

6. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

  1. Access - request a copy of the personal data we hold about you.
  2. Rectification - ask us to correct inaccurate or incomplete data.
  3. Erasure - ask us to delete your data where there is no compelling reason for us to continue processing it.
  4. Restriction - ask us to restrict processing in certain circumstances.
  5. Portability - receive your data in a structured, machine-readable format.
  6. Objection - object to processing based on legitimate interests.
  7. Withdraw consent - where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please email support@mailjustworks.com. We will respond within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include encryption of data in transit (TLS), access controls, regular security reviews, and incident response procedures. While we take every reasonable precaution, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

The Service is not directed at individuals under the age of 18 and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website at least 30 days before the changes take effect. The "Effective date" at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Work Six Ltd
Email: support@mailjustworks.com
Website: mailjustworks.com